Password Reset

Reset Your Password

Enter your email address that is on file in TIDE, and click [Next]. You will be prompted to enter the answer for your selected security question.

You will receive an email that contains a new, temporary password. You will need to log in with the temporary password and update your account with a new permanent password.

Need More Help?

Help Desk Information
Idaho:
1-844-560-7365 / IDHelpDesk@air.org
South Dakota:
1-855-838-8378 / sdhelpdesk@air.org
U.S. Virgin Islands:
1-844-560-7369 / vihelpdesk@air.org
Washington:
1-844-560-7366 / wahelpdesk@air.org
West Virginia:
1-844-560-7367 / wvhelpdesk@air.org